After hours/ Emergency Contact: 216-201-2000

5550 Venture Drive Parma, OH 44130 Business/After Hours: 216-201-2000 WE WANT YOUR OPINION
COVID-19 Contact Information 
Jana Rush , MPH, MA

216-201-2000 x1600
Takisha Fuller, MPH, CHES
216-201-2000 x1601







Thank you for visiting our COVID-19 Responder Resource page.

We are committed to sharing our knowledge in real time in order to help others.

As our workflow continues to evolve, these documents will be regularly updated.


Training Videos

Please note that guidance on details regarding viral transmission and the timing for identifying possible at-risk contacts continues to evolve.

The videos were recorded before the current CDC guidance was released, which can be found at:

CDC- Public Health Recommendations



Case Identification and Interviews 


Contact Tracing Interviews 


 Med student supports CCBH response


Dr. Fakolade – Line List


Dr. Miracle – Testing for Staff


Interview – Dr. Fakolade and Matt Johnson


Dr. Fakolade – Duration of Isolation


Dr. Miracle –
Stop Transmission in your Facility


Dr. Rose –
Facility Staffing and Return to Work

Interview Materials

Case interview packet


Contact interview packet


Order of Isolation Packet

The CCBH Order of Isolation packet includes documents we send to those who have been confirmed OR are symptomatic AND have had direct contact with a confirmed case.

The process used to determine when an individual can discontinue isolation is captured in the COVID 19 Discontinuation Isolation Form.

When isolation requirements have been lifted, CCBH issues a Discontinuation of Isolation letter. Please click here to request a copy of this letter.


Order of Quarantine Packet

The CCBH Order of Quarantine includes all the documents set to those individuals who have been in contact with a case OR someone who is identified as a presumptive positive case.

*Isolation and quarantine orders are issued based on the results of completed interviews.


Translated Letters, Orders, and Other Documents:







CCBH Workflow Templates









Cluster Investigation Toolkit
These are the resources that we are using to investigate a COVID-19 cluster.






Additional Resources

COVID-19 Health Literacy Project



Original COVID-19 Case interview packet


Original COVID-19 Contact interview packet